Frequently Asked Questions
Find answers to the most common questions about orders, shipping, returns and sizing below. Can't find what you're looking for? Our team is happy to help.
Orders & Shipping
Orders are processed within 1–2 business days and delivered within approximately 5–8 business days after dispatch. The total estimated delivery time is 6–10 business days. Delivery times are estimates and may vary during peak seasons or due to carrier delays.
Yes. Standard shipping is free on every order within the United States, with no minimum spend.
Once your order has been dispatched, you'll receive a confirmation email with your tracking number. Tracking details may take up to 48 hours to become active. You can also follow your order on our Track Your Order page.
Orders can be changed or cancelled within 24 hours of purchase. After that, your order may already be processing or shipped, and our standard return process applies. Please email us at info@nobld.com as soon as possible.
We currently deliver within the United States only.
Returns & Refunds
You can return most items within 30 days of delivery, provided they are unused, unworn and in their original condition with all tags and packaging included.
Email us at info@nobld.com with your order number and the reason for your return. Please don't send anything back before contacting us; we'll email you the return address and instructions.
Return shipping for unwanted items is paid by the customer. If your item arrived defective, damaged or incorrect, please contact us within 48 hours of delivery with photos, and we'll cover the costs.
We don't offer direct exchanges at the moment. If you'd like a different size or color, please return the original item and place a new order.
Refunds are issued to your original payment method, typically within 10 business days after your return has been received and approved. Processing times may vary depending on your bank.
Sizing & Products
Each product page has a size guide with body measurements in inches. If you're unsure about your size, we recommend ordering one size up.
Where we know the material, it is described on the product page. If you'd like more details about a specific item, email us and we'll help.
Still have a question?
Our customer service team is available Monday to Friday, 9:00 AM–5:00 PM (PT) at info@nobld.com. We aim to respond within 1 business day.
